What data do we collect and when?
When you place an order with us we ask you for certain personal data to provide you with the products or services you request. This personal data includes your: contact details including name, email, telephone number and shipping, billing address; marketing preferences.

The information we don’t collect :
We will never collect credit/debit card information as we use a third party payment processor to handle this information securely. None of your credit/debit card information is ever stored anywhere on our website.

Children’s privacy:
We comply with local laws and
do not knowingly allow children under 13 years of age to register or
place an order on our website. Our website and marketing is not targeted at anyone below this age.

How do we use your personal data?
When you use our site, we will use your personal data to provide the requested product or service. For example, if you make a purchase on
jenniferloiselle.com or participate in an event or promotion, we will
use the contact information you give us to communicate with you about the purchase, event or promotion. If you contact our customer services, we will use information about you, such as delivery or payment information, or the product you have purchased to help you resolve a problem or question.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at
info@jenniferloiselle.com

Sharing of your personal data:
As an independent retailer, we do not, and will not, sell any of your personal data to any third party including your name, address, email address, or credit card information.

PAYMENT

If you opt for a direct payment gateway for your purchase, Shopify
will keep your credit card information. This data is protected using the Payment Card Industry Data Security Standard (PCI-DSS). The details of your transaction are retained only for the duration needed to finalize your purchase. Once the transaction is concluded, your payment information is removed.

CLEARPAY

We also offer Clearpay. Clearpay
lends you the amount for your purchase, allowing you to break down your payments into four instalments. These payments are then due every two weeks, interest-free.

Clearpay offers you a specific credit amount so you can split the cost of your purchase into four payments, due every two weeks. Make sure you can meet the payment deadlines. You need to be at least 18 years old and a permanent resident of the UK (excluding the Channel Islands) to use this service.

If you miss a payment, Clearpay imposes a £6 late fee for each overdue instalment, with an additional £6 if the payment is still overdue after 7 days. For orders below £24, late fees are limited to £6, and for orders above £24, fees are capped at the lesser of £24 or 25% of the order value. Failing to make payments may impact your future use of Clearpay and could result in your details being forwarded to a debt collection agency working for Clearpay. Note that Clearpay is a form of credit not governed by the Financial Conduct Authority. Terms and conditions, along with other eligibility criteria, are available at clearpay.co.uk/terms.